Compliance & Trust

Privacy Policy

**Effective Date:** January 1, 2025

We respect your privacy and are committed to safeguarding the personal and organizational information you entrust to us. This Privacy Policy outlines how our logistics and tracking platform collects, utilizes, stores, and protects your information.

1. Information We Collect

To execute freight operations, package dispatch, and shipment tracking, we collect:

**Contact & Consignment Details:** Sender and recipient full names, physical addresses, email addresses, and phone numbers.

**Shipment Metadata:** Package dimensions, weight, declared cargo value, description of contents, handling specifications, and customs documentation.

**Operational Data:** Real-time milestone events, GPS scans, timestamped routing hubs, and recipient proof-of-delivery signatures.

2. Purpose of Data Processing

Your data is processed strictly for:

Facilitating pickup, carriage, transit, customs clearance, and delivery of shipments.

Generating automated status notifications and proof-of-delivery receipts.

Providing customer support and processing freight quote requests.

Fulfilling regulatory compliance, export controls, and anti-fraud protocols.

3. Data Security & Confidentiality

We maintain industry-standard administrative, physical, and technical controls to protect your data against unauthorized access, destruction, loss, or alteration. All transaction and tracking communications are encrypted in transit.

4. Third-Party Sharing

We never sell or monetize your personal information. Data is shared exclusively with accredited customs authorities, licensed carrier partners, and necessary service providers solely to complete delivery.

5. Your Rights & Inquiries

You have the right to request access to, correction of, or deletion of your personal data, subject to mandatory customs and freight legal retention requirements. For inquiries, please contact our data privacy officer via our contact channels.